Pricing and Taxes
Prices displayed on hrlawrence.com are quoted in Canadian Dollars (CAD) and do not include taxes or shipping fees.
Payment taxes for Canadian residents will be calculated at time of checkout, and vary based on which province your order will be shipped to.
As the international recipient is responsible for all duty and brokerage fees imposed by the country in question are paid for by the recipient. This includes customs, import duties, Value Added Taxes ("VAT"), tariffs, and other fees that may be added by the destination country.
Order CancellationWe cannot cancel or change orders once they have been submitted. We apologize for any inconvenience this may cause. If changes are required, please wait to receive your order and request any returns or exchange at that time. Please feel free to contact us with any question you may have by sending us an email at: email@example.com
A signature will be requested at the door upon delivery. Please note processing and delivery times do not include Saturdays, Sundays and holidays. We do not ship to PO boxes or freight forwarders. If you are not available at the time of drop off, the carrier will leave a note at your door with the next delivery attempt date or details of the closest pick up location.
hrlawrence.com includes free shipping on all orders within Canada and does not cover the costs of all duty and taxes for US and International orders, duty and VAT fees for all European orders.
hrlawrence.com is not responsible for delays due to client not being there or unforeseen weather. Shipping times are indicated within each item's description page.
If not stated. The standard shipping time for in stock items is 3 to 7 business days within Canada and 8 to 10 business days for International and US orders.
Once a purchase has been made on hrlawrence.com, an email confirmation will be sent to the email address provided at checkout. Another email containing your tracking number will be sent once your order has been shipped and is on its way to your door. Your tracking number is also available in your account.
Shipping your Order to Another Address
Orders may be shipped to an address other than the billing address. After entering your billing address during checkout, you will see the option to enter alternate shipping details. Please contact our customer service: firstname.lastname@example.org or call 1-514-878-1065 for any shipping questions.
Repairs, Returns and Exchanges
All sales are final. If there are defects in the product, exchanges are available within 14 days of receiving your order. Email: email@example.com , returns after 14 days will not be processed.
Return shipping costs incurred are the responsibility of the sender.
At hrlawrence.com we stand behind the quality of everything we offer and sincerely hope that you will be happy with your fine jewelry purchase. All products purchased on our website or at any authorized retailer are warranted to the original owner against manufacturing defects in materials and workmanship within 30 days from the date of purchase.
If we believe items to be intentionally damaged or misused, we reserve the right to refuse any repairs. If after 30 days you need a repair we will gladly fix it for an additional charge plus shipping and handling.
Please note ALL custom produced items (including ALL rings, custom sizing, initials, engraving), deposits for custom items, gift cards and special orders are non refundable once the order has been placed.
Please feel free to contact us with any question you may have by sending us an email at: firstname.lastname@example.org.
hrlawrence.com has created this privacy statement in order to demonstrate our firm commitment to privacy. Here at hrlawrence.com, the “Site”), we do not sell, rent, or otherwise distribute individual user information to outside parties. The following discloses our information gathering and dissemination practices for this website, hrlawrence.com.
Your privacy is important, so we'd like to explain what information we collect when you visit the hrlawrence.com online store to purchase products in Canada or the USA why we collect it and how it is used.
Your consent to this policy
What information do we collect from you and why?
If we collect personal information, you may later access and modify it, but you may not remove it from our system yourself. You may choose simply not to provide personal contact information by opting-out at the point of collection.
Certain exceptional disclosures
We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
Information about 'cookies' & why we use them
Cookies are small files stored by your browser in your computer when you visit our Site. We mostly use "session cookies" that are automatically deleted after each visit. Cookies from our Site can't be read by other sites. Most browsers will accept cookies until you change browser settings to refuse them.
How we protect information we collect
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.
The length of time we keep information
We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.
Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control.